Aaaah, but are you all forgetting that in Waitrose cafe you can still get coffee for nothing if you buy something else or 20p if its just the coffee?
I always have to grab a coffee in Waitrose - they have my loyalty!!
Their coffee in the cafes do taste better for being free, no matter whether its milk or cream!
Incidentally I took photos in one of their cafes as it was filthy on skirting boards, windows etc. Got a nice voucher and apology.
Had to take a 12" long ginger hair from M&S fish today back to M&S withthe packaging. Hair definitely not ours!! Got a double refund on the fish and will get told how it occurred when they investigate. As I reminded the Manager.. they are meant to wear hats covering hair in the processing places...