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richyb

richyb

Well-Known Member
Messages
370
Location
worcestershire
Type of diabetes
Type 1
Treatment type
Pump
Dislikes
Cold weather
I have been frozen out of this forum why?
Been trying to contribute many times, but gave up. No where to login. What's going on.....
 
richyb said:
I have been frozen out of this forum why?
Been trying to contribute many times, but gave up. No where to login. What's going on.....
Click to expand...
Hi @richyb

You seem to be logged in now.

If I log out and view the forum on my laptop I get the image below with a login on the top right. Can I ask what device you are using to access the forum?

1700037817362.png
 
Samsung phone. Not been able to see anywhere to login. Ended up trying to start as a new user. As I used my old credentials, it said already a user with that email and name.
 
Even now it was just pushing me towards joining, instead of logging in. Also can't see anywhere to log out.
 
richyb said:
Even now it was just pushing me towards joining, instead of logging in. Also can't see anywhere to log out.
Click to expand...
If you click on the 3 horizontal lines, top left of your Samsung browser.
Then hit the little “head & shoulders” icon & scroll down? There is the option to log out. (As it pulls up the user profile?)

Unless you are using the app.. Then I can’t help.
 
richyb said:
Samsung phone. Not been able to see anywhere to login. Ended up trying to start as a new user. As I used my old credentials, it said already a user with that email and name.
Click to expand...
Logging in? On the Samsung browser. On the top panel.
There is a key shaped icon, click on that. & there is the option to sign in..
 
Jaylee said:
If you click on the 3 horizontal lines, top left of your Samsung browser.
Then hit the little “head & shoulders” icon & scroll down? There is the option to log out. (As it pulls up the user profile?)

Unless you are using the app.. Then I can’t help.
Click to expand...
Yes I am using the App that I have had for a few years
 
richyb said:
Yes I am using the App that I have had for a few years
Click to expand...
From memory, I think I read somewhere that they were working on the forum app, wanting to improve it. So this may be why the app didn't work. Can't remember exactly though, or where I read that post.
Tagging a couple of moderators for you, they may know more about this work on the app: @ianf0ster @EllieM @KennyA

You can always bypass the app and simply log in on your browser, it's what most of us do.
I tried the app once and found I like using my browser much better.
 
Sorry, I know nothing about the app or if anything's being done with it. That all happens outside moderator areas. I found trying to use the forum on my phone next to impossible (also Samsung). I use a browser.
 
I have only just managed to get back in, came up that website was down. Left it for a few hours or so and clicked on the favourites on flappy top and I was back in, without signing in. All fine and dandy now.
 
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