Key Findings of mind the gap report 20081 Only 31.5% of diabetes services state that they have access to specialist psychological service provision, and only 25% can actually name and give contact details for a person providing such a service. When looking in detail at that 25%, only 58.5% of them have dedicated psychological services, as opposed to simply access to local generic services. This amounts to no more than 15% of diabetes services overall. So, some 85%of people with diabetes in the UK have either no defined access to psychological support and care, or at best only in the form of local generic services. In those services people with diabetes will be seen by mental health professionals who may have very little or virtually no useful knowledge of diabetes and the particular challenges people face as a result of it.2 In 57.3% of cases, psychological input into diabetes teams is provided by psychologists, and in 17.5%by liaison psychiatrists. Where psychological services do exist they are provided by a range of disciplines, and there is no clear plan or rationale for developing such services. If a person’s local hospital happens to contain a psychologist or liaison psychiatrist who happens to have a particular interest in diabetes they will be likely to be able to access specialist help when required, but if not they will not.It is not acceptable in a 21st century NHS for such important service provision to be provided, or not provided, on such a basis.3 Responders felt their teams were reasonably skilled in managing the common and relatively simple psychological or self-management issues, such as problems with self-management of diabetic medications and needle phobias, but with increasing psychological or psychosocial complexity there was a significant drop in the perceived skill of teams to manage these issues, such as depression, anxiety, eating disorders/problems, psychosexual problems and drug and alcohol abuse. With regard to what might be considered more difficult psychiatric issues to manage, such as psychosis or suicidal patients, responders felt that these issues would be poorly managed by their teams. Diabetes teams feel they need help with managing almost all psychological presentations and an opportunity to involve, or refer on to, specialist services for a whole range of conditions.4 Many diabetes teams lack some quite basic elements of care relating to psychological needs.Less than one third have telephone advice available which can provide any form of psychological support, only a little over 10% use any defined screening and assessment tools for psychological problems, and almost 80% of services have no protocols or guidelines for referral of patients with psychological problems of moderate severity. It is precisely the latter commonly occurring problems which were the main focus of this survey and the extent of this gap in the care available to people with diabetes is very concerning.5 Around half of the diabetes services in this survey had referral pathways for the care of patients with what might be considered more severe psychological and psychiatric issues. This is, however, a reflection of the fact that all centres tend to have some form of local psychiatric service provision. Thus, if a patient is suffering with, for example, a Bipolar Affective Disorder they can be referred to the local psychiatric team. But this will be a generic mental health team, in which any specific knowledge or understanding with regard to the particular issues faced by people with diabetes is likely to be at best limited and at worst almost entirely lacking. Psychiatric services in secondary care increasingly focus upon what has come to be known as ‘severe mental illness’. That is, in effect, psychotic conditions. The vast majorityof people with diabetes who have significant psychological problems do not suffer with such conditions and need specialist, as opposed to generic, psychological input to help address their specific needs