1. This site uses cookies. By continuing to use this site, you are agreeing to our use of cookies. Learn More.
  2. Get the Diabetes Forum App for your phone - available on iOS and Android.
    Dismiss Notice
  3. Guest, we'd love to know what you think about the forum! Take the Diabetes Forum Survey 2019 »
    Dismiss Notice
  4. Diabetes Forum should not be used in an emergency and does not replace your healthcare professional relationship. Posts can be seen by the public.
    Dismiss Notice
Dismiss Notice
Find support, ask questions and share your experiences. Join the community »

Confused, concerned and disappointed

Discussion in 'Newly Diagnosed' started by adamstclare, Dec 16, 2016.

  1. Bluetit1802

    Bluetit1802 Type 2 (in remission!) · Guru

    Messages:
    24,413
    Likes Received:
    30,213
    Trophy Points:
    298
    Chase it up. I had to - I emailed the practice manager. I had a reply back next day with apologies. My results were on-line immediately.
     
    • Like Like x 2
  2. Pinkorchid

    Pinkorchid Type 2 · Well-Known Member

    Messages:
    2,853
    Likes Received:
    1,933
    Trophy Points:
    198
    Did those of you who can see you medical records online have to pay to do this. I looked it up on my doctors web site and it said to apply to the practise manager and it could mean an administration charge
     
    • Informative Informative x 1
    • Hug Hug x 1
  3. Bluetit1802

    Bluetit1802 Type 2 (in remission!) · Guru

    Messages:
    24,413
    Likes Received:
    30,213
    Trophy Points:
    298
    Absolutely NOT!
     
    • Agree Agree x 2
    • Like Like x 1
  4. Daibell

    Daibell LADA · Master

    Messages:
    10,661
    Likes Received:
    6,663
    Trophy Points:
    298
    No, nothing. I don't believe they should be or are allowed to charge under the NHS. They can charge for printed copies
     
    • Agree Agree x 1
    • Useful Useful x 1
  5. bigjim19

    bigjim19 Type 2 · Well-Known Member

    Messages:
    1,301
    Likes Received:
    7,474
    Trophy Points:
    198
    hi and welcome i was at the doctor last week and she really does take an interest in things
    she asked me what did i do to reduce my figures and the food etc that i had and it did seem
    genuine not just going through the motions.

    Was very interested when i told her i had bought a meter much against nhs advice asked me
    to email my figures to her since i started testing( wow i thought a good one ) so i did .

    was also given a repeat prescription for foot moisturiser it's called OILATUM it is available
    off the shelf if your doctor doesn't prescribe it but as others said don't put it between your toes
     
    • Like Like x 2
    • Agree Agree x 1
  6. Pinkorchid

    Pinkorchid Type 2 · Well-Known Member

    Messages:
    2,853
    Likes Received:
    1,933
    Trophy Points:
    198
    I thought perhaps it was a one off charge that they make to put the records online
     
  7. ellagy

    ellagy Type 2 · Well-Known Member

    Messages:
    1,448
    Likes Received:
    1,934
    Trophy Points:
    178
    They should NOT charge @Pinkorchid ... oops...nearly called you Oilatum!!!:)
     
    • Like Like x 2
    • Agree Agree x 1
  8. Liam1955

    Liam1955 Type 2 · Master

    Messages:
    10,964
    Likes Received:
    33,387
    Trophy Points:
    298
    @bigjim19 - Oilatum is available to buy without a prescription in most Chemists, I use it but get it on Prescription from GP.
     
    • Useful Useful x 1
  9. Toffer

    Toffer Type 1 · Member

    Messages:
    14
    Likes Received:
    2
    Trophy Points:
    23
    Sorry if this has already been mentioned before and I'm repeating somebody else's recommendations (too many posts to trawl through) - I think the main point about moisturising own feet is not to keep them moist (bad idea as stated above) but so you get to know the look and feel of them so you'll be more likely to know if they/your skin starts changing for the worse.
     
    • Useful Useful x 1
  10. Energize

    Energize Type 2 · Well-Known Member

    Messages:
    731
    Likes Received:
    421
    Trophy Points:
    103
    @Toffer, Hi
    No, I don't think this aspect of applying cream to feet has been mentioned. I can appreciate what you are saying and, yes, it is important to be aware of any issues with your feet.

    However, I am under the impression that the use of a moisturizer to feet, for diabetics, is actually to help keep the skin in the best possible condition as all diabetics are at greater risk of problems so the healthier the skin, the less likely to have problems.

    Using a moisturizer doesn't mean plastering it on and leaving your feet covered in a layer of cream. Yes, that would mean leaving your feet 'wet'. I believe it's essential to use only a small amount of moisturizer, massage it into the skin thoroughly until it is drying off. During this massage, it's a good time to check your feet are warm to the touch and that you can feel your touch. If in doubt, seek professional advice, of course. If you are able, it's also a good time to check the pulses (plural) in your feet.

    Hopefully, that makes sense and that you are not leaving your feet in a state of layers of cream ;)
     
    • Like Like x 2
    • Informative Informative x 1
  11. Prem51

    Prem51 Type 2 · Expert

    Messages:
    6,109
    Likes Received:
    17,332
    Trophy Points:
    198
    I did write to the practice manager after my HbA1c test. He/she seems to want to remain anonymous, so I didn't know name and they don't provide an email address. I pointed out that I had asked for online access and it still wasn't available, and requested a printout, which was provided (without charge).
    I am due for my next HbA1c test in March, and if my records aren't accessible online before then I will chase it up then.
    I suspect it is more due to the GP who I am registered with, whom I haven't seen for 17 years since I first registered with the practice. I didn't think much of this GP's attitude then, so saw other GPs at the surgery after my first encounter. That GP also happens to be the 'diabetes specialist' for the surgery.
     
  12. Brunneria

    Brunneria Other · Moderator
    Staff Member

    Messages:
    17,871
    Likes Received:
    32,295
    Trophy Points:
    298
    Access to online test results and so on is free.
    However there may be Administration charges if people want to see their full records - this referring to the Data Protection Act, where people are entitled to read what data that is held about them, and applies to other organisations too.

    https://www.gov.uk/data-protection/find-out-what-data-an-organisation-has-about-you
     
  13. Pinkorchid

    Pinkorchid Type 2 · Well-Known Member

    Messages:
    2,853
    Likes Received:
    1,933
    Trophy Points:
    198
    So do the people here who have online access see their full medical records or is it just things like test results
     
  14. Brunneria

    Brunneria Other · Moderator
    Staff Member

    Messages:
    17,871
    Likes Received:
    32,295
    Trophy Points:
    298
    I believe the basic access is test results and so on.
    There are then further levels of access subject to decisions made by the doc or surgery.
    But where there is sensitive information that is deemed to be potentially 'upsetting' or 'stressful' to the patient, then the decision may be made to only grant the basic access.
     
  15. Pinkorchid

    Pinkorchid Type 2 · Well-Known Member

    Messages:
    2,853
    Likes Received:
    1,933
    Trophy Points:
    198
    Thanks
     
    • Like Like x 1
  16. Bluetit1802

    Bluetit1802 Type 2 (in remission!) · Guru

    Messages:
    24,413
    Likes Received:
    30,213
    Trophy Points:
    298
    I can see all my blood and urine test results going back several years, presumably to when they were first held on a computer. I can also see one line entries of the reasons I saw a GP, plus test results for things like mammograms, smear tests, bowl cancer screening and so on. There is also a list of various diagnosis made arranged according to severity in date order, also all the vaccinations I've had going back many, many years and this includes my baby ones for measles and whatnot in 1948!!!! There are gaps in those though. This is very useful if you want to know if you are due any boosters for, say, tetanus. Then of course I can make appointments and order repeat prescriptions.
     
  17. Daphne917

    Daphne917 Type 2 (in remission!) · Well-Known Member

    Messages:
    2,359
    Likes Received:
    7,236
    Trophy Points:
    198
    The only thing I can currently do online at my GP surgery is order prescriptions by e-mail!
     
    • Agree Agree x 1
  18. Daibell

    Daibell LADA · Master

    Messages:
    10,661
    Likes Received:
    6,663
    Trophy Points:
    298
    You can only see things like test results and prescriptions approved. Letters to the GP from consultants etc are not accessible. Yes, a practice can withhold access if they think it's against the patient's interest.
     
  19. adamstclare

    adamstclare Type 2 · Newbie

    Messages:
    4
    Likes Received:
    7
    Trophy Points:
    43
    I received the results today by post along with a appointment with the head DN/practice manager to discuss them and any other concerns i have.
     
    • Like Like x 1
  20. Chasida

    Chasida Type 2 · Well-Known Member

    Messages:
    76
    Likes Received:
    63
    Trophy Points:
    58
    Well I never knew about the online results thing!!! Is this in the UK? I'd really like to be able to access this if so. Thank you
     
  • Meet the Community

    Find support, connect with others, ask questions and share your experiences with people with diabetes, their carers and family.

    Did you know: 7 out of 10 people improve their understanding of diabetes within 6 months of being a Diabetes Forum member. Get the Diabetes Forum App and stay connected on iOS and Android

    Grab the app!
  • Tweet with us

  • Like us on Facebook