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@noblehead - seems to be all sorts of reasons from poor accuracy to failed adhesive. Complaints are that once a sensor fails and you contact Abbotts customer service, they can't supply new sensors as they have no supplies and no timescales for having any. Abbotts have gone totally silent on Twitter for the last couple of weeks and are no longer responding to trial users' tweets as they were early on. People have contacted customer services as late as this Friday and the staff still have no idea when it will be launched. People are now rumouring that Abbotts have totally underestimated the demand and know they won't cope with the launch or subsequent sensor demands and are putting it off. #frustrating is now being used in connection with this product and the lack of information from Abbotts. It doesn't bode well.
Thanks for the reply Smidge.
They'll always be teething problems in the initial stages, but not responding to users tweets is ridiculous and unprofessional, it's the trial users who are providing the feedback to others like ourselves who will decide on whether to ask our HCP's for this monitor. Hope Abbott get their act together and issue an apology and address the users concerns, for the good of all.