1. Get the Diabetes Forum App for your phone - available on iOS and Android.
    Dismiss Notice
  2. Guest, we'd love to know what you think about the forum! Take the Diabetes Forum Survey 2020 »
    Dismiss Notice
  3. Diabetes Forum should not be used in an emergency and does not replace your healthcare professional relationship. Posts can be seen by the public.
    Dismiss Notice
  4. Guest, stay home, stay safe, save the NHS. Stay up to date with information about keeping yourself and people around you safe here and GOV.UK: Coronavirus (COVID-19). Think you have symptoms? NHS 111 service is available here.
    Dismiss Notice
Dismiss Notice
Find support, ask questions and share your experiences. Join the community »

Website Response times

Discussion in 'Diabetes Discussions' started by DavidGrahamJones, Jul 21, 2017.

  1. Struma

    Struma Type 2 · Well-Known Member

    Messages:
    474
    Likes Received:
    422
    Trophy Points:
    123
    @DCUKMod For me, on an iPad, site has been up to usual speed, all the time, for a few days now, thank you.

    New change today: the information area for posters (is it called signature area?) has become scrollable. This is good, can move through things quicker, thank you.
     
  2. Bluetit1802

    Bluetit1802 Type 2 (in remission!) · Guru

    Messages:
    24,980
    Likes Received:
    30,502
    Trophy Points:
    298
    It would also help if some of the signatures were a lot shorter!
     
    • Agree Agree x 2
  3. Giverny

    Giverny Friend · Admin
    Administrator

    Messages:
    1,680
    Likes Received:
    1,386
    Trophy Points:
    198
    The signature issue has been resolved earlier today, thankfully. Any signatures over 150 pixels in height will now be cut off, but you can still scroll them up and down to reveal the rest of whatever's written there.

    As for the site speed, we're working on moving everything over to faster servers - would you believe that we've outgrown our previous upgrade in just 4 years? :eek:
     
    • Like Like x 3
    • Winner Winner x 2
  4. Prem51

    Prem51 Type 2 · Expert

    Messages:
    6,669
    Likes Received:
    19,847
    Trophy Points:
    198
    1420 3/8: Logged on quickly, but posting ratings is slow.
     
  5. ringi

    ringi Type 2 · Well-Known Member

    Messages:
    3,366
    Likes Received:
    1,218
    Trophy Points:
    158
    Yes easy to believe, try to get fast SSD (flush disks), lots of RAM for the membase cache and MySql also see if you can offload outgoing emails sending to a different server. You need a MySQL expert as part of the team so MySQL can be tuned correctly.
     
    • Useful Useful x 1
  6. Prem51

    Prem51 Type 2 · Expert

    Messages:
    6,669
    Likes Received:
    19,847
    Trophy Points:
    198
    1520 4/8 All good today.
     
  7. Bluetit1802

    Bluetit1802 Type 2 (in remission!) · Guru

    Messages:
    24,980
    Likes Received:
    30,502
    Trophy Points:
    298
    At about 5pm it froze. I replied to a post but couldn't post the reply. I tried to open a new tab but got the error message the site wasn't responding.

    Tried again about 5-30pm all was well

    About 6pm it ground to a halt again.
     
  8. Tipetoo

    Tipetoo Type 2 · Expert

    Messages:
    9,005
    Likes Received:
    14,072
    Trophy Points:
    198
    Still slow to move from the forum front page to the recent posts page, took nearly two minutes last night my time.

    I have noticed that the "Admins" have collapsed the signatures into a scrollable form, about time this was done as some sigs (including my own) are pretty lengthy.
     
    • Agree Agree x 2
    • Like Like x 1
  9. Prem51

    Prem51 Type 2 · Expert

    Messages:
    6,669
    Likes Received:
    19,847
    Trophy Points:
    198
    0630 5/8: All is well.
     
  10. Bluetit1802

    Bluetit1802 Type 2 (in remission!) · Guru

    Messages:
    24,980
    Likes Received:
    30,502
    Trophy Points:
    298
    10-30am and all is well
     
  11. bulkbiker

    bulkbiker Type 2 · Oracle

    Messages:
    16,601
    Likes Received:
    11,403
    Trophy Points:
    298
    Has been so much better this week than last weekend especially.. hope this means a cure has been found!

    Thanks again to all the people who work hard behind the scenes to keep this amazing resource going.
     
    • Agree Agree x 4
  12. DCUKMod

    DCUKMod I reversed my Type 2 · Master
    Staff Member Administrator

    Messages:
    13,865
    Likes Received:
    7,966
    Trophy Points:
    298
    Thanks for the feedback guys.

    Yes, there has been a huge amount of focus on this over the last 2-3 weeks, since the really acute slowness struck, and the current solution seems to be working well for most people. Of course there will be the odd time when any of us experiences a lag, for whatever reason, but by-and-large, things seem to have been better.

    There are some long-time scheduled changes afoot; which it is considered will lead to a greater stability and be a better long-term fix.

    We are a rapidly expanding community, across the forum, LC, Hypo and other educational programmes, so I'm guessing it can be tricky to keep up with. In some ways the forum has been a victim of it's own success in recent times.

    It is very safe to say that the site owners appreciate the support we give the place and are very keen to continue to support and improve things for the members of the forum, and for diabetics in general.
     
    • Like Like x 3
  13. Glenmac

    Glenmac Type 2 · Well-Known Member

    Messages:
    642
    Likes Received:
    3,367
    Trophy Points:
    178
    All fine here.Many thanks for all your work behind the scenes.You are all appreciated,what a fantastic resource!Thankyou.
     
  • Meet the Community

    Find support, connect with others, ask questions and share your experiences with people with diabetes, their carers and family.

    Did you know: 7 out of 10 people improve their understanding of diabetes within 6 months of being a Diabetes Forum member. Get the Diabetes Forum App and stay connected on iOS and Android

    Grab the app!
  • Tweet with us

  • Like us on Facebook