richyb
Well-Known Member
- Messages
- 359
- Location
- worcestershire
- Type of diabetes
- Type 1
- Treatment type
- Pump
- Dislikes
- Cold weather
Have you contacted your GP and your DSN to let them know you really would like a face to face appointment, and explained your reasons why a phone appointment won't do?Seeing a gp doesn't seem to happen, just a phone call if your lucky. DSN appointments don't happen. I don't think it ever will again.
Reckon that's how it will be from now on. Once covid is finished, it will carry on being like this.I have had a mixture, been “ill” a lot this last year, hospital has always been pretty amazing apart from a tiny gripe non COVID related, GP surgery has been pretty rubbish, they are too busy to answer the phone? when I gave up after being number one in the queue for half a hour, went to window to find four people sitting in reception chatting, there have been lots of occasions similarish, if no one has been getting in or going to GP, what exactly are they busy doing? I have a great deal of respect for front line staff, there’s nothing front line about my surgery, they are way behind the front line, wrapped up in Fort Knox. Just my opinion
I have not had a retinal screening for over 2years. Despite me having extreme laser treatment a while back.I think you are generalising based on your personal experience.
I have seen a GP the day after I called for an appointment, had retinal scans, had face to face meeting with my diabetes team.
I have also received a test about the upcoming flu jab and covid boost.
To be honest, I prefer the phone consultations to sitting in a waiting room full of ill people waiting for a late appointment.
I have been amazed how well my local NHS have managed during such a horrendous pandemic.
When you contacted the Retinal Screening Service, what did they say?I have not had a retinal screening for over 2years. Despite me having extreme laser treatment a while back.
I am Type1 and haven’t been seen by a doctor, DSN or a GP for nearly 2 years now. Have an appointment with Diabetic Clinic at the hospital in 2 weeks time. The appointment letter clearly says I am to attend personally. Thought I’d just check to make sure and they told me the letter was a mistake as they are only doing telephone appointments! Even the blood tests preceding the appointment have to be arranged over telephone. They hadn’t even bothered to inform me about this. If I hadn’t phoned them I would have been turned away from the hospital. My GP practice only does phone appointments and they too have to be booked on line with no option to select a doctor of your choice or time. I live in Northwest London and NHS services around here have gone down the pan since Covid!I had my annual review on time last week. Saw the DN and got the foot check, weighed, blood test etc.
I think phone calls to the GP will continue as a triage, which seems a good idea if it means they can spend more time with really ill.
Hi. I suggest if your surgery has one is to contact your PPG (Patient Participation Group) group and ask them to raise the issue. I'm on our surgery PPG and the surgery has been average thru the pandemic. There won't be a miracle cure as it's NHS we are talking about and surgeries are private companies but it may help.
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