I'm hearing of a few problems with Amazon deliveries recently. Maybe they are cutting too many of their workforce and depending on robots to make sensible decisions (some hope - they have to be programmed by fallible humans). At least a human can identify a problem and deal with it. Too many automated systems have "glitches" which need a competent human to fix them. Too many designers of systems have no experience of running the systems so don't know what could go wrong. Sorry - ranting here. It's one of my pet bugbears.
