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Freestyle Libre sensor unavailable

Discussion in 'Type 1 Diabetes' started by nmcclu315, Jan 8, 2020.

  1. Jc3131

    Jc3131 Type 1 · Well-Known Member

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    I've just collected my prescription this morning, this was ordred on the 9th of January. The pharmacist has told me to put another prescription in as well as the 2 month supply that I have had in for 2 weeks, this is because the Libre is being delivered in dribs and drabs.
     
  2. NicoleC1971

    NicoleC1971 Type 1 · Well-Known Member

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    My friend told me she had chatted to Abbott and was told that the boar from France had been delayed but it seems they have found it again! I understand the pharmacy gave her test strips as an alternative.
     
  3. ChrisLinington

    ChrisLinington · Member

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  4. avebabe62

    avebabe62 · Newbie

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    I am owed 5 libre haven't had any from the chemist since Xmas sucks currently on holiday and I didn't get my supply before I went away not good I rang abbot's twice and no one answered the phone. I hope I get supply when u return.
     
  5. Tipetoo

    Tipetoo Type 2 · Expert

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    They are still available online here in Australia from Abbott's, max order of twelve though.
     
  6. urbanracer

    urbanracer Type 1 · Moderator
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    I just read that before I came here. Not very informative but they seem to alluding to exponential growth in demand as the root cause.
     
    • Agree Agree x 1
  7. Goonergal

    Goonergal Type 2 · Moderator
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    Well ordering direct from Abbott is no longer any faster. Put an order in on their website on 23rd January. Still showing as ‘on hold’. Their live web chat helpfully told me last night ‘we don’t have any information’.
     
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  8. Jaylee

    Jaylee Type 1 · Moderator
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    I self fund & usually deal witH ASDA. A couple of (maybe 3.) weeks back I got a Libre direct from Abbott online came in 2 days.

    Spookily, I ordered 2 more on the 23rd of jan too. Rang yesterday asking "what gives?" I was just told by a CSR, order hadn't been dispatched yet.

    Check yer email GG, whilst I was writing this I've just been notified They're on the way...

    Oddly, if can get test cartriges for my Mobile any time. Jumped off the bus outside the chemist yesterday after an eye test, fell through the door & picked up my script.. Lol, they were closed for lunch & expecting a delivery.. (Normally shut for 2hours from midday?)
    I wondered why it was dim in the shop? The poor woman out the back thought she was being robbed.. :D
     
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  9. Jaylee

    Jaylee Type 1 · Moderator
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    Oooh 'ello?!
    Just got back from walking the dog. & found a "red card" in my door from parcel force..
    The dispatch email from Abbott was time stamped about 5.30am today
    It will be at my local post office at the end of postie's shift.. Just in time to give the hound another round.. :)

    Now I've had a little experince in dispatch warehouses in the past.. I'm certain the issue isn't with the logistical side once they've been boxed & labeled.. ;)
     
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  10. Goonergal

    Goonergal Type 2 · Moderator
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    Still on hold according to website but being delivered to work and I’ve been offsite today so hoping there will be a surprise in the morning!
     
  11. MicheleJC

    MicheleJC Type 1 · Member

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    So why do pharmacies have delays getting the libre but those who can afford to self-fund seem to have no problem? Doesn't seem fair!
    I don't want to have to return to sore fingers...
     
  12. Copernicus

    Copernicus Type 1 · Well-Known Member

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    Twelve seems excessive to me, I get 4 from my Dr's surgery and that lasts me 8 weeks. No wonder there's a shortage if people can order 12 at a time
     
  13. Tipetoo

    Tipetoo Type 2 · Expert

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    It appears that there is no shortage here in Australia, just pay the $1100.00 and you will get 12 sensors at $92.50 each.
     
  14. josh1334

    josh1334 · Member

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    You won't be the only one who has been told there is a stock shortage - pretty sure I was a it on BBC News too.
    I've been waiting a week or 2 and waiting for a phone call to say we have some available again. It's werid going back to the finger prick after using the libre
     
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  15. Jaylee

    Jaylee Type 1 · Moderator
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    "Fair;"
    Up to the point where the self funders can no longer afford it.
    But as I mentioned earlier in the thread. "They (Abbott) don't do all this for the love."

    I don't & have never minded the finger pricking.. Still more civilised than peeing on a stick.
     
  16. Tomt

    Tomt · Newbie

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    Hi
    I have a 15 year old daughter that was diagnosed with T1 nearly a year ago. I have been told that to get the Libre freestyle she has had to have hospital admissions to be legible. Surly this can't be right?
     
  17. Tipetoo

    Tipetoo Type 2 · Expert

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    Nothing to stop you self funding them surely...
     
  18. EllieM

    EllieM Type 1 · Well-Known Member

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    Back in the day (when I lived in Australia and before I became allergic and had to stop using the libre) there were several occasions where the libre became temporarily unavailable.

    I also remember many UK threads with the same issue: though at that time they'd do things like only sell to existing customers and, interestingly, apparently stock priority went to NHS customers and not self funders. Mind you, this is before the libre became approved for use for all NHS regions, and now that they have firmly attached themselves to the NHS budget I suspect they may be happier to give (more profitable?) self funders the priority.

    Cynical???
     
  19. EllieM

    EllieM Type 1 · Well-Known Member

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    Money? Not everyone can afford it. And despite the hype (and I agree it's a wonderful device) it doesn't replace finger pricking entirely and doesn't work well for all.
     
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  20. buckmr2

    buckmr2 Type 1 · Well-Known Member

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    I've been waiting for 2 of my 4 sensors since 17 Jan (told they'd be another 2 weeks by Chemist after being told initially 2 day dealt then when that passed 5 day delay then 1 week delay) .When this passed I rang Abbott who suggested ordering 3 weeks before needed (and telling your GP there is a 3 week delay to avoid repeat script being rejected for ordering too early)which is a good idea. If all did this there'd be no problem I think.
    Luckily I've got loads in backup just incase there's a supply issue like now.
    Ironically chemist rang today to say the other 2 were now in which I put down to escalating the complaint directly with Abbott.So order WELL in advance and escalate directly
     
    #60 buckmr2, Jan 30, 2020 at 10:26 PM
    Last edited: Jan 30, 2020
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