@OrsonKartt I’ve just finished reading Oscar’s story and it’s chilled me to the marrow that a gorgeous, bright boy with loving parents should be failed so devastatingly by our health ‘care’ system.
I have some experience with mental health services too as my daughter has also spent time in institutions similar to those you mention. They were scary, frightening places even for me as a visitor, and as you say the staff seemed to consider patient’s family as an annoyance to be kept out of the loop at all costs. People are encouraged to bring a friend or family member to medical appointments for physical diseases such as cancer, I always went with my dad to his appointments. Conversely my daughter’s appointments were usually made without my knowledge and often changed last minute to times I would not have managed. My daughter is fragile but still with us. You are right: the system is simply not fit for purpose. My heart goes out to you.