I ordered a box of chocolates from Hotel Chocolat for a friend's birthday. They arrived today but the box was damaged and looked quite tatty so I couldn't give it as a present. I rang them and they offered me either a £10 gift voucher or a return label and I could return them for a refund.
I didn't want the faff of that and I still needed a present for my friend so I said I would keep the chocolates and rather than them sending me a voucher could I order another box but with £10 off and no postage. They agreed to that but now I'm left with a box of delicious chocolates.
I said to my partner, 'it's your lucky day' but I couldn't resist having 2 myself after supper.
At least I limited it to two and fortunately I've otherwise had a pretty low-carb day.
I didn't want the faff of that and I still needed a present for my friend so I said I would keep the chocolates and rather than them sending me a voucher could I order another box but with £10 off and no postage. They agreed to that but now I'm left with a box of delicious chocolates.
