The below is my day from hell on Friday 29th Dec 2023. These are notes taken from my day of some of the events, and my thoughts and feelings and emotions...I have only written a fraction of the events.
*****
They (boiler installation people) arrived 11am
But by they I mean 10 people, all Muslim people I think, one wearing a gold (lame metallic) shift with not a crease in it. Then yet another van arrived, more different people came in. Virtually no English among them, just an odd word.
But guess what. The loft insulation is being done as well. (I was not informed this was taking place at the same time as the boiler). Someone up there in a (disposable protective) hazmat suit and N95 mask.
They have already taken the pipe flue out of the attic and appear to be replacing that.
Blimey, more new ones (Muslim?people)come in...
...but it is like the Islamic continent has invaded my house... I have not a clue what is being said, it is all in their language.
My bungalow is only tiny, not big enough for all these people, and all their equipment.
Some doors have been taken off, they are shaving the bottoms of them ....
They are pulling the boiler out now...I have the door open at the back for fresh air coming through and the window wide open in my front room and I am sitting next to it..
I can smell that loft.
I really needed to move out while they did this...
There are two teams of guys, the boiler team and the loft team...a lot of animated discussion going on.
So glad I locked Midnight in the potting shed (he was put in there for his safety at 7:30 am with all the necessaries)
There is an incredible amount of dust everywhere and they were doing that much drilling, all these bits everywhere and they didn't clean up after that.
They had to, as they were doing the job, presumably to get paid under the government grant scheme was to photograph every step of the way. They had a checklist on their phones to what they were working to. But not only did they have to photograph it, they had to send it to wherever they were sending it to get it approved and once the call back saying it was approved that this was the next bit they were going to do or that it was right to do that or whatever then they got the parts out their van and to do that.
Every single little thing as I said had to be photographed and got permission for it on the spot before they could proceed and I think that is why this took so long because there was a lot of standing around and waiting for the phones to ring back. And there were a lot of tempers and flare ups.
But there was one massive problem their phones would not work in my house. I know they were telling the truth because no one's phone works in my house. There's always been this problem and they have to go to the end of the road to get to get a signal on their phones which is not practical for workmen.
This was literally protracting and prolonging the job when they had to do this. So one eventually came to me and said (could we use) 'your Wi-Fi? '. This job was never going to get done if I said no, so I said what is it you want to use my Wi-Fi for, you are going to have to show me what you're sending and to wherever because I am not having you send big files or stuff but I don't know what you're sending.
I wasn't being an awkward so & so, but I don't know what they're sending.
But there was a problem, my wi fi refused to connect up to their phones. Kept saying permission denied. They were about to throw in the towel and leave the job (and it would have been impossible to live in my bungalow while that could be sorted), so I made the decision to put the hotspot on my phone for them. That worked. Next thing I knew there were 5 devices working from my phone hotspot.
But it was all for work or at least what I saw was probably all for work. And they were using the appropriate amount of data for photographs.
I must be on a crossing of ley lines or something...
Only one team can work at a time. The attic loft hatch is immediately above the boiler. And the bathroom is now totally inaccessible. There is literally a one metre space here. All the boiler stuff in it and on the toilet. Was impossible.
There is a plenty of animated intense discussion with this lot in a group.
Now, they are running out of daylight time... Both attic and boiler teams are working and they keep having to step aside for the other... discussions are getting more irate and more animated...
The weather is blowing a hoolie all through the bungalow. Rain is sleeting . I am under an electric blanket by window in front room. I haven't dared drink all day ..
There is nowhere for me to move now. I cannot walk over this stuff...
They need to do the radiator by my couch I am sitting on, but nowhere for me to move to get off it. So they have moved the couch with me on it...they don't ask me, they just hold their hands up saying stay stay...
I NEED TO PEE...
Tempers are getting very high...
With all these people in my bungalow I have had all doors and windows open. One is coughing quite a bit ...
I took a photo of their van details when they weren't looking....
It is just too crowded to move here.
...just before 4:00 in the afternoon he (Mr gold lame metallic tunic ) was looking for somewhere to pray. The other men were trying to explain there was no room in my bungalow which there is not we couldn't even move around because of all their central heating stuff and tools, they took over every inch of floor space.
I'm sorry there's not an inch of space in here I said to him but he didn't even understand my English. The last I saw of him was he was walking around my front garden and trying to figure out if he could put his prayer mat down somewhere.
This is literally the day from hell for me.
The weather is blowing a hoolie all through the bungalow. Rain is sleeting . I am under an electric blanket by window in front room. I haven't dared drink all day ...
Now they are drilling window air vents in all the windows...
They have turned this place upside down with everything else they have moved I was not told any of this was talking place. The curtains had to come down for them to do this, the air vents...(Later I found a precious ornament J bought me before he died, was broken by them. )
I feel a nonentity.
So before they left you have a person who does not speak English to a person who is deaf trying to receive that information, and he is trying to tell me how to operate the boiler. Then there were more problems.
Poor Midnight he is still locked in potting shed.
They are losing their tempers with each other now, getting very sharp/short with each other...
Mr Long Tunic (boss man??) keeps walking in and out. He has no English ...he pats their backs...
Problems with the remote on the wall...
The two that are arguing have broken one wall remote, and are now installing another....after taking all the requisite photos and getting permission to get another from their van.
By this time, my phone hotspot was refusing them access, so to get their phones working they had to walk to the end of the road, in the rain and dark, send their photo and wait for the reply...
*****
Today Sun 31 Dec
There is so much I have missed out in this post, about a book's worth on how this troubled day went, and more problems than I have mentioned.
This is the 2023 government backed ECO scheme. My local council sent someone to me so I could start the application process. They chose the boiler firm. What could go wrong? I certainly did not expect this disastrous traumatic day.
I am getting an independent person in to assess the boiler if it is installed correctly, and the new flue in the roof. And whatever else I might need them for. I have several plans in action.