Diabetes UK Careline

Diabetes UK, the leading UK diabetes charity, offers a unique service known as the Diabetes UK Careline. This is a service provided by Diabetes.org.uk, and not Diabetes.co.uk.

Diabetes UK Careline provides support and information to people with diabetes as well as friends, family and carers.

We can provide information to help you learn more about the condition and how to manage it.

The Careline is staffed by trained counsellors who can provide a listening ear and the time to talk things through.

Diabetes UK Careline Scotland

Diabetes UK has extended its telephone Careline service to a new base in Glasgow.

This is to meet the growing need for information as ever increasing numbers of people are diagnosed with diabetes in Scotland .

How to Contact Careline

  • Enquiries to Careline and Careline Scotland
    Telephone: 0845 120 2960,
    Monday-Friday, 9am-5pm

Using the same telephone number as Diabetes UK Careline - 0845 120 2960 - calls originating in Scotland will be answered by qualified counsellors based in Diabetes UK Scotland’s Glasgow office.

If no-one in Careline Scotland is available, calls will automatically be forwarded to the Careline service in London.

Please note: All BT calls to Careline or Careline Scotland from landlines should cost no more than 4p per minute; calls from other providers and mobiles may vary.

Alternatively, call 020 7424 1000 and ask Reception to transfer your call to the Careline.

Explore Diabetes