Roche issue battery warning about Accu-Chek Insight insulin pumps

Roche Diabetes Care has warned that using low-quality batteries or incorrectly confirming the battery type in the Accu-Chek Insight insulin pump can lead to hyperglycemia.
The warning was released on Tuesday 4 August, with Roche adding that doing this could result in rapid pump battery depletion or unexpected shut down.
If this goes undetected, patients with diabetes using the pump will receive incorrect insulin doses, which can lead to high blood glucose levels.
In June 2015, Roche provided battery model recommendations and have advised that all users check to make sure the batteries in their pump meet the required specification.
The following high-quality batteries are recommended by Roche for use with the Insight insulin pump:
Lithium battery – Use only lithium batteries that comply with IEC 60086-4, such as “Energizer Ultimate Lithium, FR03, 1.5V AAA (FR03)”
Alkaline battery – Use only high-quality alkaline batteries (1.5V AAA (LR03)) that are suitable for energy-intensive devices, such as those requiring a flash
Roche report that following these battery recommendations and handling instructions will ensure the pump works safely for up to 30 days.
If you are inserting new batteries, make sure you select the correct battery type. Failing to do so could impact the detection of the remaining voltage in the battery.
If you experience a rapid decrease in power, you should contact the Accu-Check Pump Care line on 08007312291.